Questions, answered straight.
How ordering works when you command the panel in plain language or by machine. Delivery, payments, refills, resale and the API v2, with no fine print.
Commanding orders
Two ways. Type the goal in the panel in natural language, or send it by machine via MCP, CLI, SDK or API v2. Either way the agent picks the service, routes it by quality and shows you the price. Nothing runs until you approve.
No. The agent reads the request, calls get_service to confirm the exact service and live price, then waits for your approval. You see the rate before a cent moves. The agent does the work of finding and pricing the order. You hold the trigger on the spend.
Never. We ask only for your public link or username, never your social password or login. Delivery runs entirely through public endpoints, so there is nothing on your side to compromise.
Most orders start within minutes and finish within a few hours. Larger orders are released gradually so growth looks natural. Each service shows an estimated speed before you confirm, and you track progress live in the dashboard or by API.
Submit the public profile or post URL exactly as it appears in your browser, with no spaces or extra characters. Most services accept the full link or the @username. The order form and the API both validate the format before the order goes through.
Yes. Each service sets its own minimum and maximum, shown on the order form and returned by the API. Some start at 10 or 50, others allow tens of thousands per order. Split into several orders if you need more than the maximum.
You can change or cancel an order only while it is still pending and has not started. Once delivery begins it locks. Check the link and quantity before you confirm, whether you order in the panel or from your code.
Agents, MCP and the API
Plain language in the dashboard, an AI agent over MCP, your own code over the CLI, SDK or API v2. The same orders, the same prices, the same balance across every channel. You choose how you operate.
Yes. API v2 lets you sync the catalog, place orders and read status from your own panel or scripts. Generate a key in the dashboard, read the developer docs and start placing orders programmatically.
SocialGO exposes the catalog and ordering as MCP tools, so an agent like Claude can search services, call get_service to confirm the price and place the order. The agent runs the steps. You approve before it spends.
Your key is generated and shown in the API section of the dashboard. Keep it private. It authorizes orders against your balance. Regenerate it any time, which immediately invalidates the previous key.
API v2 follows the common reseller-panel request format, so it slots into most existing panel integrations with minimal changes. The docs list every endpoint, parameter and example response.
Yes, sensible limits keep the platform fast for everyone. Normal reseller traffic stays well within them. If you run high volume, contact support and we will review your case.
Payments and pricing
Major credit and debit cards, instant local transfers like PIX and selected cryptocurrencies. Checkout shows the options for your region, and every payment runs over an encrypted connection.
Add balance once, then spend it across any service, in the panel or by API. Checkout stays instant and you manage budget in one place. Your balance never expires and stays visible in the dashboard.
No. The rate per 1,000 is the same whether you order by hand in the panel, from your code or through an AI agent. The channel never changes the price. No subscription, no integration tax.
Prices are listed per 1,000 units in our base currency. Your final charge is converted to your local currency or chosen crypto at checkout, and the exact amount is confirmed before you pay.
Yes. Every successful top-up generates a receipt in your dashboard under payment history. Download it any time for your records or accounting.
Resale and white-label
Yes. Add funds, set your own retail prices and serve your clients under your brand. Pull the catalog and place orders over API v2, or let an agent run the ordering for you. Higher balances unlock better rates automatically.
To order once, no. Drop your email, place a guest order and pay just for that order. A free account adds a wallet, order history, the API key and agent access in one place. Signing up takes under a minute.
Only what runs your account and orders: your email, order history and balance. We never store social passwords because we never ask for them. Request deletion of your account data through support any time.
Use a strong, unique password and never share your API key. Treat the dashboard like a payment account, since anyone with access can place orders against your balance. If you suspect access was compromised, change your password and regenerate your key right away.
Refills, drops and refunds
Here we're honest. SocialGO is an SMM service that delivers to your public profile. We don't promise every account is organic or that numbers stay forever. We route by quality and offer refills where the service supports it, to keep your count stable.
Yes, on eligible services. If the count drops below what you ordered inside the refill window, request a refill from the dashboard or by API and we top it back up automatically, at no extra cost.
Platforms periodically clean up inactive or flagged accounts, which can cause minor drops over time. This is normal across the industry. That is exactly why refill-eligible services exist, to keep your numbers stable.
If delivery stops short of the quantity ordered, the system marks it partial and refunds the undelivered portion to your balance automatically. You calculate nothing. The adjustment is done for you.
If an order cannot be delivered or fails to start, you get a full refund or store credit, your choice. Once an order is delivered as described it is not reversible, but support reviews edge cases fairly.
Support runs around the clock through your dashboard. Open a ticket with your order ID and the team usually replies within a few hours, faster for urgent delivery issues.
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