How to pay with cryptocurrency

Send the exact amount to the generated address. Funds credit after the network confirms the transaction.

Select the cryptocurrency option on the deposit screen and enter your deposit amount. You'll be shown a destination address (and network) to send to.

Send the exact amount to the address provided, using the correct network. Sending on the wrong network or sending a different amount can delay or lose the deposit, so double-check both.

Crypto deposits credit your wallet after the blockchain confirms the transaction, which can take from a few minutes to longer depending on network congestion. The balance updates automatically once confirmed.

Was this article helpful?

How to add funds to your wallet
Top up your balance before ordering. Choose a payment method, enter an amount, and funds appear in your wallet.
What payment methods are accepted?
An overview of supported ways to add funds, including PIX and cryptocurrency, and how each clears.
How to pay with PIX
Generate a PIX charge, pay it from your bank app, and your wallet credits automatically once confirmed.

Still need help?

Can't find what you're looking for? Our team is happy to help.

Average reply time is fast. Most requests get a first response the same day.

Submit a request Contact support

Back to Help Center

Related articles

Still need help?